- In case of emergency you may contact us so that one of our operators will help locate the nearest office to your
home or workplace.
- If your emergency occurs at night during the weekend or on a holiday.
- Select a dentist belonging to the network of authorized clinics and request an appointment by telephone 48 hours in advance.
- Come on time for appointments, not being able to go to them, you must notify at least 4 hours in advance.
- Of requiring treatments not covered, these will be budgeted and billed directly by the treating dentist.
- The services provided in other centers and / or by different dentists established network, will not be entitled to reimbursement of any kind, except in emergencies and in areas where we do not have an affiliated dental center).
- Any complaint or observation in relation to services shall be made in writing within a period not exceeding ten (10) days after th e occurrence of The originating cause of this event.